If you decide to cancel your confirmed booking, you must inform us by the contact form, as soon as possible. This should be done by the first named person on the booking, providing maximum identification details. We shall reply with an email to confirm receipt of your notice. Your notice will be effective from the date on which we receive it according to our confirmation to you of its receipt. You cannot cancel only part of your booking or services.
Our cancellation policy is as following:
• Until 15 days before departure – Free cancellation. An administration fee of €50 per person is applied.
• Between 14 days and 8 days before departure – a 50% of the holiday package refund is given. No administration fee is added.
• 7 days or less prior to departure – Non-refundable. A 100% cancellation fee of total booking value (including all services, relevant taxes, and fees) is charged. No administration fee is added to that charge.